Monday, July 14, 2008

Richard's Terrible, Horrible, Very Bad Day

Today we got Jeremy his first laptop computer because he will start college this coming semester (not at my college--another nearby school). I had been doing research for some time about the best price and best quality machine for the money. Mind you, I am no tech maven. In fact, I screw up as often as hit the mark with computers. Once, for instance, I bought a reconstructed computer, on the recommendation of a computer mag. It was a total disaster. Three dead computers and 2 years later, I still did not have a functioning machine. A lawyer friend advised me to send a letter to the CEO telling the company (a big big company) that I was ready to write an article for a computer magazine about how this company did not back up its products or care about its customers. I demanded a brand new, fully loaded computer, or I would write the article AND turn over the case to a lawyer. I got the new computer, though they did try to pull one over on me, trying to get me to take another rebuilt machine, though somewhat newer. I didn't bite and I will never buy one of those rebuilt computers again.
But today, I was pretty sure where we would go and what we would buy. I needed Richard to provide the bankroll and the ID so we could go to the U and buy a Dell there, but when we got there, the person representing Dell was not there. And the clerk told me that Dell had become very flaky. There were many unsatisfied customers whose orders had been lost or confused. So I looked elsewhere.
Richard was having a day off, and it did not begin well. He is a big golfer, obsessed with the game. But this morning, he was determined to go play with Jeremy, who had been out half the night with his posse. It took a while to wake him, and he was falling asleep at the club, so to speak. It was not fun, I gather, for either of them.
He came home in an awful mood, and learning that things were not going to go as planned at the computer store didn't help. He didn't want to know about this whole ordeal, but I needed him to write a check, so he had to come.
A couple of hours of research later, we ended up at Best Buy, a few miles from our home. That would have been that (at least after we picked up the fully loaded machine), except that I decided we needed to recycle the old computer in Jeremy's room. It has been non-functioning for some time, and I wanted it out. But the college wouldn't take it or help me to destroy the hard drive, so I asked the Best Buy geek guys to do it, and they said they would. After that, we could take it to a recycling place. But it proved harder to find a recycling place than I thought. Half of the ones listed online are out of business. The others were closed for the day.
Unfortunately, after a full day of delays and disappointments, the one we chose was closed on Mondays!!
I think I'll stay away from Richard for the rest of the day.

5 comments:

Anonymous said...

I like Best Buy, and so does Rafael (though we are Mac devotees). Rafael earns points at BB for our purchases, and he uses the points to reduce his air fares to Yucatan--an amazing reduction. I am sorry for all the hassle, but you did get a computer for Jeremy, right?

Robbi N. said...

Yes. We ended up with a nice laptop on sale for $499., though by the time we added virus and spyware programs, Office (on sale for $99!) and a 3 year service plan, it was $1000.
I don't mind the shopping; Richard does. I wouldn't have involved him at all, if I could have avoided it. In fact, I tried to do it without him while he and Jeremy were away, but it didn't work out because I couldn't pick up the old computer or monitor.

Anonymous said...

My son worked worked for Best Buy, we could have helped you out. Little too late. I will ask my son if he thinks you received a good deal or not!

Beth

Anonymous said...

Robbi,

Why would Jeremy not want to pick out his own computer?

Beth

Robbi N. said...

Oh well. It was the best price for the computer itself and Office that I could find, and I did quite a bit of research. I don't know whether I should have bought the virus stuff there or the 3 year repair plan.
Jeremy didn't care what computer I got him. He didn't want to pick it out. And now, being his typical self, he says he will not even take it to school and plans to use it mostly to download music (legally, since I insist on it) and play games! I had wanted him to take it to class and to take a computer keyboarding class, since he has such terrible trouble touch typing; I gave up trying to teach him with Mavis Beacon. He needs help from a special ed teacher or occupational therapist.